The M6 Toll: An Interchat with Jo Seabright

My guest this week is also a former colleague. Jo Seabright and I first met at Wrexham & Shropshire and Chiltern Railways and both took the same lessons on what makes a culture of innovation in a cautious industry.

Jo Seabright, meanwhile, is Director of Customer Experience, Marketing and Communications for the M6 Toll.

We ran into each other at Interchange in Manchester last year, and I asked her why nobody has built a second toll motorway in twenty years, what a 50-year concession owned by pension funds does for long-term thinking, how she views induced demand and whether the M6 toll is a model for the road pricing I’d like to see nationally.