A blog about changemaking in transport

Thomas Thomas

What Next for the People People? part two

HR teams have a golden opportunity to help organisations develop the cultures needed for the modern world.

It means unlearning a lot of the current norms - and developing new ones.

They need to become the champions of empowerment, flexibility and lifelong career development.

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Thomas Thomas

What Next for the People People? Part 1

HR has a bad reputation, often with justification.

How did we end up where we are?

What does a good people culture look like?

And is it possible in transport?

Spoiler: the answer to the last question is ‘yes’.

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Thomas Thomas

Should we cut fares?

We all wish transport fares were lower. Obviously - many of us pay them. But that doesn’t mean they should actually be lower. In today’s post, I argue that - overall - lower fares will simply result in lower investment and a worse service. Which is bad for the people we’re trying to help.

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Business Thomas Business Thomas

What Do I Do?

For my first blog post of 2026, I’m going to lift the veil on everything I spent 2025 doing - when I wasn’t blogging or podcasting.

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Thomas Thomas

2025: A year In Review

A lot has happened in 2025!

Here’s my review of the year as experienced through my blog and podcast.

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Thomas Thomas

“Advisers Advise and Ministers Decide” is Unhelpful - and Plain Wrong

"Advisers advise and ministers decide!" It's said constantly. And it's just plain wrong.

Today's blog post is about how the culture of the civil service drifted so far from other organisations, and why the commonly-held belief that it inherently needs to be different is just wrong.

It explains how modern central Government culture is all based on a decades-old misunderstanding of a court case about a wartime food factory in Liverpool.

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Thomas Thomas

Budget 2025 - Review

My review of the 2025 Budget Statement.

In summary… there’s not much there, and a lot of missed potential (especially fiscal devolution to cities) BUT…

… the EV per mile charge could just be the trojan horse to something genuinely exciting.

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Thomas Thomas

Why Free Public Transport is a Bad Idea

Free public transport must be a great idea, right?

It’ll get people out of their cars and helps low income families with the cost of living.

I hate to be a party pooper, but it’s a thoroughly bad idea.

Here’s why.

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Thomas Thomas

What Does “Integration” Mean - Part Two

Integrated transport is for customers, but do you need an integrated transport authority to deliver integrated transport?

Today’s blog post is about what integrated transport means at an organisational level.

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Thomas Thomas

Complexity isn’t the issue with train fares

There is a consensus that rail fares are too complex.

There is a lot of truth to this but it’s nuanced.

It’s very important we understand this nuance otherwise we’re in danger of fixing the wrong things.

The problem isn’t exactly complexity, the problems are cognitive effort, jeopardy and arbitrariness.

Let me explain by means of a visit to Boots.

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