Why, without Andy Burnham, did Labour seem doomed? How can a party with 403 MPs not have a single person deemed capable of becoming Prime Minister.

I would argue that this is a flaw in institutional decision-making. It’s about how MPs are chosen, and it definitely affects both main parties.

It’s also a golden opportunity for Andy Burnham to make a difference.

Most organisations use management consultants in the wrong way for the wrong reasons.

Today’s post is about how I learned the right way to use them - and includes real-life examples of getting it wrong.

Some decisions are like haircuts: easy to change. Others are like tattoos: permanent, visible, hard to undo. Major infrastructure projects fall firmly in the tattoo category.

In a previous post, I advised that for “haircut” projects, we should just get on with it.

But what do we do about “tattoo” projects? That’s what today’s post is about.