We measure fares, frequency and reliability, so why not fear?

Jocelyn Elleby is just two years into her career and already an expert in the safety of women and girls on public transport.

In this episode, she explains why so little of what women experience is ever reported, how AI could make CCTV useful before an incident instead of after it and the limits of relying on bystanders.

We also talk about male allies, what TfL taught me and why an argument is better than silence.

This is a topic that wasn’t be talked about when I started out in my career, and I’ve learned a lot in the last decade.

If, like me, you’re a man still learning how our service is experienced by half our customers, I highly recommend listening to this episode.